Refund Policy
GENESIS ULTRATECH LTD
Office Gut 29r, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: support@gamesmin.com
Introduction
At gamesmin.com, operated by GENESIS ULTRATECH LTD, customer satisfaction is at the forefront of our mission. We are dedicated to delivering top-quality video games and understand that sometimes a purchase may not meet your expectations. In light of this, we've devised a clear and fair refund policy.
Eligibility for Refund
To qualify for a refund, customers must adhere to the following criteria:
Receiving a refund obligates the customer to discontinue using the game and delete any downloaded copies. The refund will effectively terminate any granted licenses or rights to utilize the game.
Processing of Refunds
Upon approval of a refund request, GENESIS ULTRATECH LTD will process the refund within seven (7) business days, crediting the original payment method used during purchase. Please note, the processing time might vary depending on your payment provider.
Policy Amendments
We reserve the right to amend this refund policy at our discretion. Any changes will become effective immediately upon their publication on gamesmin.com.
Contact Us
For any inquiries regarding this refund policy or to proceed with a refund request, please do not hesitate to reach out to us at support@gamesmin.com. Our customer support team is dedicated to addressing your concerns and ensuring your satisfaction with our products and services.
Conclusion
We strive to ensure that all our customers are content with their purchases. If you find yourself unsatisfied with a game bought from us, we encourage you to contact us within the specified timeframe to explore a potential resolution or refund according to the conditions of this policy.
GENESIS ULTRATECH LTD
Office Gut 29r, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: support@gamesmin.com
Introduction
At gamesmin.com, operated by GENESIS ULTRATECH LTD, customer satisfaction is at the forefront of our mission. We are dedicated to delivering top-quality video games and understand that sometimes a purchase may not meet your expectations. In light of this, we've devised a clear and fair refund policy.
Eligibility for Refund
To qualify for a refund, customers must adhere to the following criteria:
- Time Frame: Refund requests must be submitted within seven (7) calendar days from the date of purchase.
- Issue Resolution Attempt: We are eager to solve any problems you might encounter. As such, we ask that you provide a comprehensive description of the issue for us to attempt resolution before proceeding with a refund.
- Refund Request Process: Initiate your refund request by contacting our support team at support@gamesmin.com, including your order number and a detailed reason for the request.
Receiving a refund obligates the customer to discontinue using the game and delete any downloaded copies. The refund will effectively terminate any granted licenses or rights to utilize the game.
Processing of Refunds
Upon approval of a refund request, GENESIS ULTRATECH LTD will process the refund within seven (7) business days, crediting the original payment method used during purchase. Please note, the processing time might vary depending on your payment provider.
Policy Amendments
We reserve the right to amend this refund policy at our discretion. Any changes will become effective immediately upon their publication on gamesmin.com.
Contact Us
For any inquiries regarding this refund policy or to proceed with a refund request, please do not hesitate to reach out to us at support@gamesmin.com. Our customer support team is dedicated to addressing your concerns and ensuring your satisfaction with our products and services.
Conclusion
We strive to ensure that all our customers are content with their purchases. If you find yourself unsatisfied with a game bought from us, we encourage you to contact us within the specified timeframe to explore a potential resolution or refund according to the conditions of this policy.