Contact us

At GENESIS ULTRATECH LTD, we're dedicated to delivering outstanding service to our gamers. Whether you're curious about our vast selection of video games, need help with an order, or require assistance with a game you've purchased from gamesmin.com, we're here to support you.

Contact Information:
Email: For any questions or support issues, feel free to contact us at support@gamesmin.com. We commit to responding to all emails within 24 hours.
Physical Address: GENESIS ULTRATECH LTD, Office Gut 29r, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.

Support Hours:
Our customer support team is available from Monday to Friday, 9:00 AM to 5:00 PM Greenwich Mean Time (GMT). We aim to resolve all inquiries promptly, although response times may vary based on the number of requests.

Contact us
GENESIS ULTRATECH LTD
support@gamesmin.com
Office Gut 29r, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Frequently Asked Questions (FAQs):
Before reaching out, we encourage you to visit our FAQs page. This page contains answers to common questions about the variety of video games we sell, the purchasing process, and more, which might provide you with the immediate assistance you need.

Technical Support:
If you're experiencing technical issues with a game purchased from us, please include as much detail as possible when contacting us. This includes the name of the game, a description of the issue, and any error messages you're encountering. Screenshots or screen recordings are particularly helpful and can be sent to our support email.

Feedback:
We value your feedback! If you have suggestions on how we can enhance our selection of games or our service, please let us know. Your input is crucial to us and aids in our continual improvement.

Thank you for choosing GENESIS ULTRATECH LTD. We look forward to assisting you.